Under the direct supervision of the Fleet Maintenance Division Supervisor and under the general supervision of the PublicWorks Superintendent, is responsible for the maintenance, repair and inspection activities of small gas equipment, light and heavy duty vehicles, construction equipment, and emergency response vehicles (based on the level of the position). Subject to emergency call-outs and must be able to work overtime including nights, weekends, and stand-by as required.
Emergency Vehicle Upfitter
The position of emergency vehicle upfitter is one that requires an organized, energetic, and dedicated person who understands that their response to a customer’s needs has a lasting impression on the long-term sustainability of that customer. The goal of Heritage Fire Equipment is to keep every customer that we gain so that we can be their single source for fire apparatus needs. Service after the sale of the apparatus is integral to this goal.
The position of service technician will be staffed by a motivated, well groomed, courteous person who possesses a mindset based in customer service. The person filling this position must have the ability to effectively and concisely present information to customers who are ultimately responsible for justification on invoicing that is produced as a result of service work
A core value of our company is to provide customers with excellent service before & after the sale, and we take great pride in our service capabilities. The Service Technician role is a critical part of fulfilling this goal. We’re looking for the best combination of technical and mechanical skills to service apparatuses while maintaining positive relations with the Fire Departments we service.